Support
Answers to the most common questions. If yours isn't here, write to us.
Contact us
Email support@pushrenew.app. Tell us what happened and which iPhone and iOS version you use, and we'll get back to you.
How do I cancel my subscription?
Subscriptions are managed by Apple, not inside PushRenew.
- Open the Settings app on your iPhone.
- Tap your name at the top.
- Tap Subscriptions.
- Select PushRenew and tap Cancel Subscription.
Cancel at least 24 hours before the end of the current period to avoid the next charge. Deleting the app does not cancel the subscription. Refunds are handled by Apple.
How do I restore a purchase?
Open PushRenew, go to Settings, and tap Restore purchases. Make sure you are signed in with the same Apple account you used to subscribe.
Why am I not getting notifications?
Reminders depend on your device and email settings. Check these first:
- Permissions: in iPhone Settings, open Notifications, select PushRenew, and make sure Allow Notifications is on.
- Focus modes: Do Not Disturb and other Focus modes can silence or hide notifications. PushRenew cannot override them.
- Email: look in your spam or junk folder and mark PushRenew emails as not spam. If you signed up with Sign in with Apple and a private relay address, check that email forwarding is still active in your Apple account.
- In the app: open Settings in PushRenew and confirm the channels you want are enabled.
Even with everything set up, a notification or email can occasionally be delayed or not arrive. It's worth opening the app from time to time to check your dashboard.
How do I delete my account?
Open PushRenew, go to Settings, and choose to delete your account. You can also write to support@pushrenew.app. Your dates, history, and account data are deleted within 30 days.
Deleting your account does not cancel your subscription. Cancel it with Apple first, following the steps above.
More information
Read our Privacy Policy and Terms of Use.